Contact Customer Services

Chat Now
Chat online with a live operator from Fylde Council

Contact Information
  • Live Chat - Please click the chat icon at the top right of the page
  • Email -
  • Tel - 01253 658 658
  • In Person, By Appointment at The Town Hall -  
  • Post - Fylde Council, The Town Hall, St Annes Road West, Lytham St Annes, Lancashire, FY8 1LW
  • Twitter @fyldecouncil
  • Via our APP - Available in the APP Store

Our offices are open Monday, Tuesday and Thursday 08:30 to 17:00, Wednesday 09:00 to 17:00 and Friday 08:30 to 16:30. If you wish to see a member of our Customer Service Team please make an appointment via

You can also apply for parking permits, additional grey bins and provide feedback to our Teams.

Also included in this page is Tourist Information, and Directions to our Offices,

Tourist Information

Discover Fylde's best visitor attractions, restaurants and events; find great deals on hotels and travel; and order our Explore guide to plan your visit and make the most of your stay. Please see the link in the right hand column titled 'Tourist Information in Fylde'.

Contact TIC – 01253 658 443 or

 Directions to our Offices

Detailed directions and public transport information is available on-line. Please see the link in the right hand column titled 'Directions'.